RideGT

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Support

Need help with RideGT? We're here to assist.

Contact us: For any questions, bug reports, or feedback, email us at vedantlalitbhatt@gmail.com. We typically respond within 24 hours.

Frequently Asked Questions

How does RideGT know the bus locations?

We pull real-time vehicle positions from Georgia Tech's official TransLoc transit feed. Bus locations refresh every few seconds while the app is open.

Why does the app ask for my location?

Your location is used to show where you are on the map and to pre-fill the starting point when you search for a route. Location is only accessed while the app is open — never in the background. You can deny the permission and manually enter your starting location instead.

Does RideGT work off campus?

RideGT is designed for Georgia Tech's campus transit system. Routes outside the GT bus network are not supported.

Is the app free?

Yes — RideGT is completely free with no ads, no in-app purchases, and no account required.

How do I report a bug?

Use the in-app feedback button (tap ✉ on the Map screen) or email us directly at vedantlalitbhatt@gmail.com. Please include what you were doing when the issue occurred.

What data does RideGT collect?

We collect anonymous usage data through Vercel Analytics (web) and optional crash reports via Sentry. No account or personal info is required. Read our full Privacy Policy for details.

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